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St. Joseph Regional Medical Center Clinics Launch Telemedicine Services

St. Joseph Regional Medical Center Clinics Launch Telemedicine Services
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April 28, 2020


Sam Skinner, Marketing & Communications


St. Joseph Regional Medical Center Clinics Launch Telemedicine Services

Virtual visits connect patients and providers beyond the clinic setting

LEWISTON, IDAHO – St. Joseph Regional Medical Center Clinics announced that it has added telemedicine to its clinic offerings. The announcement comes on the heels of the Trump administration’s unprecedented expansion of telehealth services.

“We are pleased to offer convenient telemedicine solutions to help connect patients and providers, and ensure the continued delivery of high-quality care,” shared Gretta Jarolimek, MBA, LMSW, Senior Director of Physician Services.  “As the situation with COVID-19 continues to evolve, telehealth capabilities enable our clinical team to practice social distancing to further reduce the spread of illness while still meeting our patients’ health needs. We look forward to the many ways this new offering will further advance our mission of Making Communities Healthier.”

For patients who meet certain clinical criteria, St. Joseph is offering two types of telehealth visits: telephonic and televideo. A telephonic visit is simply a patient phone call with a provider, and a televideo visit is a virtual, face-to-face visit with a provider using a video conferencing service. Virtual visits may not be available in all cases and will be evaluated based on a patient’s specific clinical needs.

Patients can request a telehealth visit by calling their provider’s office, just as they would for an in-person visit. The provider will determine if a telehealth visit is appropriate based on the patient’s health condition. If the virtual visit is deemed clinically appropriate, the patient will be given an appointment time and instructions for the best way to connect given the available platforms. Then, instead of coming to the office, he or she would call back at the scheduled time and be “checked in” by a nurse or office manager, and then transferred to the provider for the call or two-way video.

A few restrictions on telephonic visits may apply, including that they cannot be utilized to treat patients for a condition that the patient has been seen for in the previous seven days, and they cannot be used to treat a condition that the patient is already coming in for within the next 24 hours.

Patients who are concerned they may be experiencing symptoms of COVID-19 are encouraged to consider telemedicine appointments to help further reduce the spread of respiratory illness. Leveraging telemedicine also conserves personal protective equipment (PPE) and other clinical resources that are needed when treating a patient with suspected COVID-19 in the clinic or hospital setting.

Please remember, patients should not postpone needed urgent or emergent care.  If an in-person visit is appropriate based on the patient’s health condition, additional safety precautions have been implemented to make it safe for patients to receive the care they need, when they need it.  

Patients who currently do not have a primary care provider, should contact St. Joseph’s new patient scheduling office at 208.750.7355.  The new patient coordinator can help connect patients with a primary care provider.


About St. Joseph Regional Medical Center

St. Joseph Regional Medical Center, part of LifePoint Health, is the largest full-service regional medical center between Boise and Spokane providing advanced-level specialty healthcare. Our commitment to providing safe, exceptional care for our community means having highly skilled and certified physicians on our healthcare team and a quality facility with the latest in medical technology. St. Joseph has more than 120 board-certified physicians and providers, active in both primary care and specialty practice.  We seek to enhance the quality of life of the citizens we serve in our local communities through the promotion of health, by assuring compassion, sharing knowledge, providing technology, and communicating a love for what we do. St. Joseph Regional Medical Center – Making Communities Healthier® by Continuing the Healing Ministry of Jesus.

 For more information about St. Joseph Regional Medical Center, visit  For more information about LifePoint Health, visit