In accordance with our Mission and Values, St. Joseph Regional Medical Center is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. St. Joseph offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care.




Our financial aid policies reflect St. Joseph’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.

Help is available by contacting 208-799-5533.  You can also download the documents below.

You can also download PDFs of the following documents:


St. Joseph Regional Medical Center offers financial counseling and assistance to help address any financial concerns that patients or families may have regarding their care.

Business Office Phone Numbers

Main office: 208-799-5533

Financial counselors

Patient last name A–G: 208-799-5205
Patient last name H–O: 208-799-5201
Patient last name P–Z: 208-799-5203

Insurance representatives

Patient last name A–G: 208-799-5376
Patient last name H-O: 208-799-6602
Patient last name P-Z: 208-799-5327

Auto/Individual/IHS: 208-750-5326
Cancer Center: 208-799-5443
Recurring accounts: 208-799-5442


Understanding Your Bill

St. Joseph is committed to providing you with the best medical care possible. We want to help you understand your bill and make sure any questions you have are answered.

how much do i really owe?

After your insurance company has processed your claim, we will bill you for your part of the bill. Most insurance plans require patients to pay part of their hospital bill.

If you have questions about your insurance, please contact your insurance company. If you do not have insurance, you are responsible for your hospital bill. We give an automatic discount for patients without insurance coverage.

what if i cannot pay?

In keeping with our mission, we are proud to provide financial assistance based on resources, income, and household size. We may be able to help you with all or part of your responsibility for hospital services. Financial assistance is available to all patients.

If you would like to pay your bill over time in smaller payments, we can help you set up a payment plan.

Call 208-799-5342 to speak with a Financial Counselor.

why did i receive a separate doctor, ambulance, or laboratory bill?

Many doctors, ambulance companies, and laboratories who work with the hospital are not employees of the hospital. They're separate businesses with their own billing. If you have insurance questions, contact their office directly.

  • Phoenix Radiology: 208-743-4393
  • Path Lab: 208-746-0156
  • HNI Healthcare Emegency Department and Hospitalists:  800-225-0953

Why did I receive a bill from a doctor I did not see?

The hospital sends laboratory testing and x-rays to specialists for their expert opinion. If you have surgery, you will receive a separate bill from the anesthesiologist. You will receive a bill directly from those doctors for their work.

Why is hospital care so expensive?

Hospitals are there when you need them, 24 hours a day, 7 days a week. We are prepared to handle emergencies and trauma patients; we must also be prepared to provide care for an unknown volume of patients. We provide sophisticated medical services with trained and experienced staff. The amount we charge helps to ensure that these services are available.



St. Joseph accepts the following forms of payment:

  • Credit card and debit card (Visa, MasterCard, American Express or Discover)
  • Personal check
  • Money order
  • Cash, when presented in person


Contact Us 

Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

1250 Idaho St. (or at the Medical Center West Entrance)
Lewiston, ID 83501
Phone: 208-799-5533

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