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In accordance with our Mission and Values, St. Joseph Regional Medical Center is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. St. Joseph offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care.




Our financial aid policies reflect St. Joseph’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.

Help is available by contacting 208-799-5333.  You can also download the documents below.

You can also download PDFs of the following documents:


St. Joseph Regional Medical Center offers financial counseling and assistance to help address any financial concerns that patients or families may have regarding their care.

Business Office Phone Numbers

Main office: 208-799-5333 (hospital questions)
Clinic office: 208-750-7464 (clinic questions)
Payments & Statement questions:  1-855-840-2350 (clinic questions, only)

Financial counselors

Patient last name A–K: 208-799-5205
Patient last name L–Z: 208-799-5203

Understanding Your Bill

St. Joe's is committed to providing you with the best medical care possible. We want to help you understand your bill and make sure any questions you have are answered.

how much do i really owe?

After your insurance company has processed your claim, we will bill you for your part of the bill. Most insurance plans require patients to pay part of their hospital bill.

If you have questions about your insurance, please contact your insurance company. If you do not have insurance, you are responsible for your hospital bill. We give an automatic discount for patients without insurance coverage.

what if i cannot pay?

In keeping with our mission, we are proud to provide financial assistance based on resources, income, and household size. We may be able to help you with all or part of your responsibility for hospital services. Financial assistance is available to all patients.

If you would like to pay your bill over time in smaller payments, we can help you set up a payment plan.

Call 208-799-5342 to speak with a Financial Counselor.

why did i receive a separate doctor, ambulance, or laboratory bill?

Many doctors, ambulance companies, and laboratories who work with the hospital are not employees of the hospital. They're separate businesses with their own billing. If you have insurance questions, contact their office directly.

  • Phoenix Radiology: 208.743.4393
  • Pathologist Regional Laboratory: 208.746.0156
  • Hospitalists, HNI Health:  866.254.3991
  • Emergency Dept. Providers, Sound Physicians: 866.535.5215
  • LifeFlight: 800.892.9299
  • MedStream Anesthesia: 866.254.3991
  • City of Lewiston Ambulance: 208.743.3556

Hospital-Based Outpatient Care

“Provider-Based” or “Hospital-Based Outpatient” refers to the billing process for services rendered in a hospital outpatient clinic or location.  This is the national model of practice for integrated health systems involved in patient care and St. Joseph Regional Medical Center follows these very specific billing practices as regulated by the Centers for Medicaid & Medicare Services.

This means that patient may receive two bills:  One from the hospital (the technical component) and one for the practitioner’s professional services.

Frequesntly Asked Questions and examples can be found in the document (PDF) linked below.
SJRMC Provider Based Billing FAQs



St. Joe's accepts the following forms of payment:

  • Credit card and debit card (Visa, MasterCard, American Express or Discover)
  • Personal check
  • Money order
  • Cash, when presented in person


Contact Us 

Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

415 6th Street
Lewiston, ID 83501
Phone: 208-799-5333

If you are having trouble, we are here to help!  Our financial counselors are are available to assist walk-in help Mon. - Fri., 8 a.m. - 4 p.m.

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