Patients & Visitors
Thank you for your continued understanding and cooperation as we continue to closely monitor the prevalence of COVID-19 in our community, follow state and federal guidance and work to maintain a safe environment for our patients and personnel. We want you to feel as comfortable and safe as possible during your visit. Our current hospital visitor guidelines are in place to help make that happen.
We continue to recommend the use alternative methods of communication, including technology, with patients as much as possible.
St. Joe’s values the trust our community places in us, and we appreciate your understanding as we shift our visitation policies during this time.
Limited Entry Point: Until otherwise notified, everyone entering the facility should come through our north entrance. This entrance is open 24 hours a day. All other entry points remain closed to the public at this time.
Screening Process: All entering the facility will be screened with questions regarding respiratory symptoms, fever and exposure to COVID-19.
These increased safety measures do NOT mean that you cannot access the hospital, our clinics or your providers. Please seek medical care as needed. And, if you are concerned you may be experiencing COVID-19 symptoms, call your provider in advance of going to his or her office.
If you are experiencing a medical emergency, call 9-1-1 or go to the emergency room.
Admitting and Scheduling
Upon entering St. Joe's, a nonemergency patient will be admitted to the hospital at patient registration, which is located near the north entrance on the first floor. To be admitted, both medical history and personal information about the patient will be confidentially recorded for the use of the medical staff only. Patients also must sign a document acknowledging informed consent regarding procedures for their care.
What to Bring
Patients should bring appropriate insurance forms or identification cards at the time of admission. Patients also should bring a few toiletry and personal items. Newborn babies will also need clothing and a car seat for their trip home. The medical center will provide all other necessary articles for your care. We encourage you to only bring minimal personal belongings with you.
Visiting Hours and Information
Please note, we have visitor restrictions in place due to COVID-19 precautions.
We recognize the important role family and loves ones play in the healing process. We continue to recommend the use alternative methods of communication, including technology, with patients as much as possible.
*Some exceptions may apply such as those for pediatric patients, obstetric patients and those receiving end-of-life care. Please speak with a floor nurse or call (208) 743-2511.
Parking is free at all our locations. You are welcome to park in any of the designated lots.
Health and Safety
St. Joseph is a weapons free campus. No weapons of any kind are allowed in the Medical Center.
Proper hand hygiene (washing) is the best way to reduce the spread of germs. Be sure to wash or sanitize your hands before and after visiting your loved one.
Please do not visit a loved one in the hospital if you have any flu-like symptoms, including a fever over 100 degrees, cough, sore throat, runny nose, rash or diarrhea, or if you have recently been exposed to someone with symptoms.
The Café At St. Joe's
The Cafe located on the 2nd floor of the hospital and serves a variety of meals and snacks.
Most patient rooms and areas within the hospital have access to wireless Internet (Wi-Fi), which allows access to the Internet. Access is simple:
1. Open your wireless connection
2. Connect to “SJRMC-PUBLIC-WIFI”
3. Read the St. Joseph Internet use policy and click “I agree” at the bottom of the screen
Spiritual Care / Chapel
The chapel is located on the second floor near the cafeteria and just past our chaplains' offices. Patients and families are welcome to visit at any time.
A bi-weekly prayer service is held on the second and fourth Thursday at 12:30 p.m. There is Eucharistic Liturgy every first Thursday of each month. Everyone is invited.
Outside the chapel is a "Prayer Board" with prayers for those in need. They're remembered in our prayers and ministry. We invite you to write your prayer request on a card. The hospital respects patient confidentiality. Please ask permission before you write the patient's name on a card.
Members of our pastoral care team provide spiritual and emotional support to patients and families regardless of religious affiliation. Our chaplains stop by for a visit and provide a compassionate, supportive, and caring pastoral presence as they listen attentively to a patient's or family member's concerns, fears and questions.
To learn more about our Pastoral Care and Chapel Services, click below: