Patients & Visitors
Loved ones are welcome again.
We know that it has been difficult to be apart from family and friends who are receiving care, and we want to thank you for your patience and understanding while restrictions were in place to protect the health of our patients and staff.
We are so pleased to welcome our patients’ loved ones back to the hospital to visit. Our updated visitor policy can be found below.
We want you to feel as comfortable and safe as possible during your visit. Our current hospital visitor guidelines are in place to help make that happen.
- We continue to screen everyone who enters our hospital and require universal masking.
- All visitors will be screened upon entry and will be required to wear a mask and wristband at all times while in the facility. (Masks required for ages 5+.)
- Visitors must be WELL. Those who do not pass the screening at entry will be asked to reschedule their visit until they are symptom-free.
- Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
- Most waiting rooms will remain closed and/or at reduced capacity due to social distancing requirement.
- We continue to recommend the use alternative methods of communication, including technology, with patients as much as possible.
- Limited Entry Point: Until otherwise notified, everyone entering the facility should come through our north entrance. This entrance is open 24 hours a day. All other entry points remain closed to the public at this time.
Screening Process: All entering the facility will be screened with questions regarding respiratory symptoms, fever and exposure to COVID-19.
If you are experiencing a medical emergency, call 9-1-1 or go to the emergency room.
Admitting and Scheduling
Upon entering St. Joe's, a nonemergency patient will be admitted to the hospital at patient registration, which is located near the north entrance on the first floor. To be admitted, both medical history and personal information about the patient will be confidentially recorded for the use of the medical staff only. Patients also must sign a document acknowledging informed consent regarding procedures for their care.
What to Bring
Patients should bring appropriate insurance forms or identification cards at the time of admission. Patients also should bring a few toiletry and personal items. Newborn babies will also need clothing and a car seat for their trip home. The medical center will provide all other necessary articles for your care. We encourage you to only bring minimal personal belongings with you.
Visiting Hours and Information
Visiting hours are 8 a.m. to 8 p.m.
Please note, we have visitor restrictions and screenings in place due to COVID-19 precautions. Learn more.
We recognize the important role family and loves ones play in the healing process and we encourage visitors to come when it is best for their loved one.
Visiting hours or visitor restrictions may vary from unit to unit. Please speak with a floor nurse for department-specific visiting hours or call (208) 743-2511.
Parking is free at all our locations. You are welcome to park in any of the designated lots.
Health and Safety
St. Joseph is a weapons free campus. No weapons of any kind are allowed in the Medical Center.
Proper hand hygiene (washing) is the best way to reduce the spread of germs. Be sure to wash or sanitize your hands before and after visiting your loved one.
Please do not visit a loved one in the hospital if you have any flu-like symptoms, including a fever over 100 degrees, cough, sore throat, runny nose, rash or diarrhea, or if you have recently been exposed to someone with symptoms.
The Café At St. Joe's
The Cafe located on the 2nd floor of the hospital and serves a variety of meals and snacks.
Most patient rooms and areas within the hospital have access to wireless Internet (Wi-Fi), which allows access to the Internet. Access is simple:
1. Open your wireless connection
2. Connect to “SJRMC-PUBLIC-WIFI”
3. Read the St. Joseph Internet use policy and click “I agree” at the bottom of the screen
Spiritual Care / Chapel
The chapel is located on the second floor near the cafeteria and just past our chaplains' offices. Patients and families are welcome to visit at any time.
A bi-weekly prayer service is held on the second and fourth Thursday at 12:30 p.m. There is Eucharistic Liturgy every first Thursday of each month. Everyone is invited.
Outside the chapel is a "Prayer Board" with prayers for those in need. They're remembered in our prayers and ministry. We invite you to write your prayer request on a card. The hospital respects patient confidentiality. Please ask permission before you write the patient's name on a card.
Members of our pastoral care team provide spiritual and emotional support to patients and families regardless of religious affiliation. Our chaplains stop by for a visit and provide a compassionate, supportive, and caring pastoral presence as they listen attentively to a patient's or family member's concerns, fears and questions.
To learn more about our Pastoral Care and Chapel Services, click below: