Patient Family Advisory Council

 

In 2015, St. Joseph formed the Patient Family Advisory Council

 

What is a Patient Family Advisory Council? (PFAC)

A PFAC serves as an advisory resource to hospital administration and staff to provide feedback on specific programs, promote improved relationships and act as a communication bridge between patients, families and hospital staff. A PFAC brings together patients and families and members of the health care team to provide guidance on how to improve the patient and family experience. Through their unique perspectives, they give input on issues that impact care.
 

Pictured: Michelle Garrison, Jerry Myers (Chair), Brad Cannon, Jim Minnette, Chivonne Mraz, Matt Weibler, Clay Robinson & Lisa March
Not Pictured: Cindy Kerr, Diane Kovach, Paul Reihl, Dave Weisel, Jill Balmer, Brenda McIntosh, Christina Metcalf, Lori Umfleet & Sr. Pat Rosholt
 

Why does St. Joseph Have a PFAC?

Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. Patient and family advisors help achieve goals by creating an environment where patients, families, clinicians, and hospital staff all work together as partners to improve the quality and safety of hospital care.

How Will PFAC Partner with Us?

Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. Patient and family advisors help achieve goals by creating an environment where patients, families, clinicians, and hospital staff all work together as partners to improve the quality and safety of hospital care.

How Will PFAC Partner with Us?

  • Provide input and feedback on various improvement projects
  • Review brochures, websites, and packets
  • Attended meetings, i.e. Care Continuum, QA/QI, Interiors, etc.
  • Tour our facilities & provide input on signs, service, etc.
  • Participate in COPD, CHF, or Total Joint projects
  • And more. Contact Marketing/Education to connect with our PFAC