Coronavirus (COVID-19) Preparedness Information Learn More

Novel Coronavirus (COVID-19) 

Updated: May 18, 2020

St. Joseph Regional Medical Center is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to work closely with Public Health - Idaho North Central District and following guidance from the Centers for Disease Control and Prevention (CDC) to ensure our hospital is prepared with the appropriate plans to detect, protect and respond should anyone in our community contract or be exposed to the novel coronavirus (COVID–19). 

The CDC has reported that most people with COVID-19 have mild illness and can recover at home without medical care. At, St. Joseph, the same has been true. Most people who tested positive for COVID-19 had mild symptoms and were able to recover safely at home. Thankfully, our community has not seen the surge that many were expecting. In fact, we have only treated four (4) COVID-19 positive patients requiring overnight hospitalization to date.

We have are now resuming some elective and non-urgent surgeries and procedures that were previously rescheduled out of an abundance of caution amid the COVID-19 pandemic. Your experience in our facility may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health. (Questions? Check Frequently Asked Questions.)

Respiratory Infection Clinic

We have designated an area to provide clinical space and a team dedicated for patients with respiratory illness symptoms and/or symptoms or concerns that would be consistent with COVID-19. 

If you would like to be seen at our Respiratory Infection Clinic, please contact your Primary Care Physician.  If you do not have a primary care physician, call 208.743.8585 to schedule an appointment.

Remember: If your symptoms are getting worse, seek prompt medical attention. If you are having a medical emergency, please call 911 and notify the dispatcher that your emergency is related to possible COVID-19-related symptoms.

learn more about respiratory illness and testing for covid-19?

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.


Keeping our Patients Safe During COVID-19

We have added protective measures to ensure that our hospital and clinics are always safe for you and your loved ones when you need care.  Your experience in our facility may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health. 


At St. Joseph Regional Medical Center, our top priority is safeguarding the health and wellbeing of our patients, providers, employees and community. We continue to closely monitor the prevalence of COVID-19 in our community and follow state and federal guidance as we adapt our operations to safely care for and support our patients. As current projections continue to indicate a lower than expected volume of COVID-19 in our region, effective May. 18, we are easing our visitor policy as follows:

  • Patients will be limited to one WELL visitor per day for procedures and appointments in our main hospital building. (Please note, at this time, our zero-visitor policy in place in our Emergency Department and outpatient clinics.)  
  • All visitors must be 16 years of age or older, will be screened upon entry and will be required to wear a mask and wristband at all times while in the facility.
  • Visitors who do not pass the screening at entry will be asked to reschedule their visit until they are symptom-free.
  • Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
  • Waiting rooms will remain closed and visitors are asked to please wait in their vehicles or at home when unable to accompany the patient they are visiting in the patient’s room.
  • We continue to screen everyone who enters our facilities for symptoms consistent with COVID-19, per CDC guidelines.
  • Please utilize alternative methods of communication, including technology, with patients as much as possible.

Thank you for your continued understanding and cooperation as we work to maintain a safe environment for our patients and team.

We have limited entry points

points to the hospital and screening everyone – employees, providers, patients and the limited permissible visitors currently allowed – who enters the building. The following provides additional detail about both safety measures:

Limited Entry Point: Until otherwise notified, everyone entering the facility should come through our north entrance.  This entrance is open 24 hours a day. All other entry points will be closed until further notice.

Screening Process: All patients, visitors and staff entering the facility will be screened with questions regarding respiratory symptoms and travel history, per CDC recommendations. Patients with symptoms will immediately be provided masks and managed per CDC guidelines. Based on the screening, visitors may also be asked to take their temperature, speak further with someone, or come back at a later date. Screening will occur upon every entry.

We know that these increased precautions may seem concerning. We do not want to cause alarm – but we do want to send a clear message to our community that we are prepared, responding appropriately and are committed to protecting the well-being of our patients, visitors, employees and community.

These increased safety measures do NOT mean that you cannot access the hospital, our clinics or your providers. Please seek medical care as needed. And, if you are concerned you may be experiencing COVID-19 symptoms, call your provider in advance of going to his or her office.

If you are experiencing a medical emergency, call 9-1-1 or go to the emergency room.

St. Joe’s values the trust our community places in us, and we appreciate your understanding as we shift our visitation policies during this time.

I have a respiratory illness: What should I do?

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Quick links to additional resources:





  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing or sneezing. Learn when and how to wash your hands.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.



  • Stay home if you are sick, except to get medical care. Learn what to do if you are sick.
  • Cover coughs and sneezes
    • Cover your mouth and nose with a tissue when you cough or sneeze or used the inside of your elbow. 
    • Throw used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. 
  • Wear a facemask if you are sick.
    • ​If you are sick:  You should wear a facemask when you are around other people (eg. sharing a room or vehicle) and before you enter a healthcare provider's office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
    • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
  • ​Clean AND disinfect.
    • Clean AND disinfect frequently touched surfaces daily. This includes table, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.
    • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection. Learn about cleaning and disinfection recommendations.

Source: Center for Disease Control and Prevention.