Novel Coronavirus (COVID-19)
Updated: Aug. 24, 2020
St. Joseph Regional Medical Center is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to work closely with Public Health - Idaho North Central District and following guidance from the Centers for Disease Control and Prevention (CDC) to ensure our hospital is prepared with the appropriate plans to detect, protect and respond should anyone in our community contract or be exposed to the novel coronavirus (COVID–19).
The CDC has reported that most people with COVID-19 have mild illness and can recover at home without medical care. At, St. Joseph, the same has been true. Most people who tested positive for COVID-19 had mild symptoms and were able to recover safely at home.
We have resumed elective and non-urgent surgeries and procedures that were previously rescheduled out of an abundance of caution amid the COVID-19 pandemic. Your experience in our facility may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health. (Questions? Check Frequently Asked Questions.)
COVID-19 Testing Location and Respiratory Infection Clinic
COVID-19 Online Risk Assessment
To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.
Keeping our Patients Safe During COVID-19
We have added protective measures to ensure that our hospital and clinics are always safe for you and your loved ones when you need care. Your experience in our facility may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health.
At St. Joseph Regional Medical Center, our top priority is safeguarding the health and wellbeing of our patients, providers, employees and community. We continue to closely monitor the prevalence of COVID-19 in our community and follow state and federal guidance as we adapt our operations to safely care for and support our patients. A
Currently, our visitor policy is as follows:
- Patients will be limited to one WELL visitor at a time for procedures and appointments in our main hospital building. (Please note, at this time, our zero-visitor policy in place in our Emergency Department and outpatient clinics.)
- All visitors must be 16 years of age or older, will be screened upon entry and will be required to wear a mask and wristband at all times while in the facility.
- Visitors who do not pass the screening at entry will be asked to reschedule their visit until they are symptom-free.
- Visitors are NOT allowed for high-risk, isolation, immunocompromised or respiratory patients who are under observation or test positive for COVID-19.
- Waiting rooms will remain closed and visitors are asked to please wait in their vehicles or at home when unable to accompany the patient they are visiting in the patient’s room.
- We continue to screen everyone who enters our facilities for symptoms consistent with COVID-19, per CDC guidelines.
- Please utilize alternative methods of communication, including technology, with patients as much as possible.
Thank you for your continued understanding and cooperation as we work to maintain a safe environment for our patients and team.
Entering the Hospital
We have limited entry points into the hospital and screening everyone – employees, providers, patients and the limited permissible visitors currently allowed – who enters the building. The following provides additional details about both safety measures:
Limited Entry Point: Until otherwise notified, everyone entering the facility should come through our north entrance. This entrance is open 24 hours a day. All other entry points will be closed until further notice.
Screening Process: All patients, visitors and staff entering the facility will be screened with questions regarding respiratory symptoms and travel history and will also have their temperature checked. Based on the screening, visitors may be asked to speak further with someone, or come back at a later date. Screening will occur upon every entry.
Wear a Mask: Everyone entering the facility will be required to wear a mask. Masks will be provided if you don't already have one.
We know that these increased precautions may seem concerning. We do not want to cause alarm – but we do want to send a clear message to our community that we are prepared, responding appropriately and are committed to protecting the well-being of our patients, visitors, employees and community.
These increased safety measures do NOT mean that you cannot access the hospital, our clinics or your providers. Please seek medical care as needed. And, if you are concerned you may be experiencing COVID-19 symptoms, call your provider in advance of going to his or her office.
If you are experiencing a medical emergency, call 9-1-1 or go to the emergency room.
St. Joe’s values the trust our community places in us, and we appreciate your understanding as we shift our visitation policies during this time.
- Taking Care of Your Mental Health During COVID-19 (May 28)
- Childbirth and COVID-19: Keeping Expecting Mothers and Newborns Safe at St. Joseph Regional Medical Center (May 21)
- St. Joseph Regional Medical Center Eases Visitor Restrictions (May 19)
- Keeping our patients safe during COVID-19: How isolation treatment works in managing infectious diseases (May 15)
- St. Joseph Regional Medical Center to Resume Elective and Non-Urgent Surgeries and Procedures (Apr. 29)
- St. Joseph Regional Medical Center Clinics Launch Telemedicine Services (Apr. 28)
Quick links to additional resources:
- Centers for Disease Control and Prevention
- Public Health Idaho North Central District
- Washington State Department of Health
- Idaho Hospital Association
- Idaho Official Resource for the COVID-19
- Washington State Official COVID-19 Website
- Learn when and how to wash your hands
- Learn what to do if you are sick
- Learn about cleaning and disinfection recommendations